c. Supporting repair facility will:
Government Responsibilities. The Major
(a) Identify defects/failures as warrantable (if
Subordinate Command for the Family of Medium Tactical
owning unit has not already identified them).
Vehicles (FMTV) is the U.S. Army Tank-automotive and
Verify defects/failures are warrantable. (See
Armaments Command (TACOM), Warren, MI 48397-5000.
TACOM is responsible for managing and implementing the
warranty. Warranty claims will be reported to:
(b) Review, process and submit valid warranty
claims to the local WARCO if the DA Form
2407 and DA Form 2407-1 are complete and
U.S. Army Tank-automotive and Armaments
correctly filled out.
(c) Reject invalid warranty claims or request
additional information for incomplete and
Rock Island, IL 61299-7630
Fax: DSN 793-0726
(d) Coordinate with the owning unit and
Commercial: (309) 782-0726
decide which shipping option is required to
correct the warrantable defect/failure.
a. TACOM will:
(OCONUS only, see paragraph 4.)
(a) Verify, review, process and if valid and
(e) Provide labor required to accomplish the
complete, submit claims and/or disputes to the
warrantable repairs upon receipt of parts from
(b) Reject claims that are not valid and send them
(f) Tag and retain (in accordance with DA PAM
back to the local WARCO with a short explanation
738-750 The Army Maintenance Management
of why the claim is rejected.
System (TAMMS) and this Technical Bulletin)
all parts, pieces or parts and/or assemblies
(c) Request additional information for incomplete
removed as a result of warrantable
defect/failure and/or correction.
(d) Provide warranty claim acknowledgment/ closeout
letters and/or parts/assemblies disposition
d. Local WARCO will:
instructions to the local WARCO.
(a) Verify, administer, and process warranty
(e) Ensure the Contractor performs in accordance
claims to the TACOM WARCO (in accordance
with the terms of the contract.
with DA PAM 738-750 The Army Maintenance
Management System (TAMMS) and this
b. Equipment owning unit will:
(a) Identify defects/failures and verify that the
(b) Act as a liaison with the owning unit, the
defects/failures are warrantable. (See paragraph
Contractor, supporting repair facility, and
(b) Submit warranty claims, using DA Form 2407
(c) Notify the owning units of all warranty
and DA Form 2407-1 Maintenance Request Claims
claim acknowledgments/closeouts, information
through channels to the supporting repair facility.
and/or instructions received from TACOM or
(c) Tag and retain parts, pieces of parts and/or
assemblies removed at the owning unit level and
e. Alterations/Modifications. Alterations/
as a result of a warrantable defect/ failure and/or
modifications shall not be applied unless
correction, in accordance with DA PAM 738-750
authorized by TACOM.
The Army Maintenance Management System
(TAMMS) and this Technical Bulletin.